is the best way to uncover the actionable insights you need to create greate user experiences for the web, mobile and offline services.
I increase the success of design teams by delivering customer insights in three key ways.
My Work: Enterprises
I've worked for a variety of web agencies such as Razorfish, HUGE, Adaptive Path, Tierra Innovation and Flow Interactive (UK) where I ran user research projects for Merrill Lynch, MTV, Lionsgate, Qualcomm, CNN and the Council on Foreign Relations.
Spotlight: Menlo Innovations
I'm always looking for examples of great software design process. In March 2013 I had the pleasure of visiting Menlo Innovations in Ann Arbor, Michigan, a firm known for its' mission of putting the joy back into software development. Here is a short video I made to about their process. Check them out at menloinnovations.com.
Get in touch!
Do you have a product development puzzle you're trying to solve? Let's talk!